Dinnerdelivered Chattanooga reviews

1565663102

Jenna Castello

google

1

Today, one of its employees was pounding on my door and ringing my doorbell. I called to tell someone he was at the wrong location, which is not nearly the first time one of their employees has shown up at my house when I havent ordered food. Notably, in the past, Ive ordered from this place numerous times, so you would think I might receive good customer service when I called Dinner Delivered, especially since I was trying to help. Wrong. The girl or woman I spoke with was unbelievably hateful. I called back to speak to a manager, and the same hateful individual answered, who then said she was a manager. This delivery service usually has no identification on its vehicles or employees, which does not seem safe. This business needs some seminars for the people it hires on customer service. Moreover, my orders have been wrong or late on countless occasions. I will no longer order food from this horribly disorganized entity. Furthermore, instead of trying to assist some rude individual, Im going to either call the police or file a police report for harassment the next time this happens. Noteworthy, it seems you cant write a review without clicking one star, which is an overstatement as far as ratings go when it comes to Dinner Delivered.

1548532233

key logger

google

1

I've used this service a few times and have learned a few things in the process. 1. In addition to the service/delivery charge, ALL menu items have a hefty markup. Looks like around 30 to 40% minimum. 2. The drivers are always rude and they take at least an hour to get there if not longer, leaving your food cold each time 3. This service does NOT reimburse the restaurant worker putting together your orders. The Togo workers assembling your orders that rely on tips to make their money do not ever get tipped by this service and therefore you are less inclined to have special notes or sides added correctly. This one should stick out to everyone who has ever worked in the service industry. All in all a terrible service. Can't wait for a food delivery competitor to move into Cleveland to force them to be more fair to customers and also the Togo workers that are preparing your food.

1589139884

Renee Murray

google

Good Afternoon Mrs. Murray. We appreciate your positive review. Please let us know if you need anything, and have a Wonderful Day!

1589297118

5

Dinner delivered came through for my son. He surprised me with dinner for Mother's Day. He lives out of state. He's never heard of them before but he loves it now!

1597354612

Samantha Bayles

google

Good Afternoon Mrs. Bayles! We appreciate your positive review. Please let us know if you need anything, and have a Wonderful Day!

1597407317

5

We have used this service a lot over the past 5 months and have never had any problems. The food is delivered within a reasonable amount of time, it's warm, fresh, and the drivers respect our delivery request (text me instead of ringing doorbell). I highly recommend them.

1582480678

Madison Galyon

google

Good Afternoon Mrs. Galyon. We apologize for your experience. If you wish to have your order re-delivered or refunded, please contact us at (423) 634-8899 or at [email protected]. Have a Wonderful and Blessed Day.

1582517297

1

I ordered pizza from gondolier and had dinner delivered bring it to me. Upon opening my box of pizza I had waited for an hour to get, I see my pizza that looks like its been shaken and thrown across the car several times. I am very unhappy with this service. You get your first delivery free which is nice but I will never use them again. First impressions matter the most.